Shipping Policy
At SQOOZ, we are committed to providing you with the best shopping experience possible. Below you will find important information about our shipping policies to ensure you have a clear understanding of how we handle and deliver your orders.
Free Shipping on Orders Over $59
We are pleased to offer free standard shipping on all orders over $59 within the United States. No special codes or promotions are needed; simply add your favorite items to your cart, and free shipping will be automatically applied at checkout.
Processing Time
Once your order is placed, our team works diligently to process and ship it as quickly as possible. Please allow 1-2 business days for order processing. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping (Free for orders over $59): Typically delivered within 5-7 business days.
- Expedited Shipping: Typically delivered within 3-5 business days. Additional charges apply.
Please note that delivery times are estimates and may vary based on your location and external factors beyond our control.
Shipping Costs
For orders under $59, shipping costs are calculated at checkout based on the weight and destination of your order. Expedited shipping options will incur additional charges, which will also be displayed at checkout.
International Shipping
Currently, we only offer shipping within the United States. We are working on expanding our shipping options to include international destinations in the near future.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your shipment.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team immediately at [insert customer service email or phone number]. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Shipping Address Changes
If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed and shipped.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to our customer service team at sqoozmarket@outlook.com. We are here to help and ensure your shopping experience with SQOOZ is exceptional.
Thank you for choosing SQOOZ. We appreciate your business and look forward to delivering beautiful, high-quality fashion to your doorstep.